Frequently Asked Questions

Is there a minimum Purchase?

Free Delivery applicable for $70 (exclusive of GST) and above. Less than $70, there will be a surcharge of $15

How long is the lead time?

3 Days

What time will my order be delivered?

Mon – Fri : (9-12pm, 12-2pm, 5-8pm)
Weekend : (9-12pm, 1-4pm, 4-7pm, 5-8pm)

How is my order being packed for delivery?

Cake Box with our Plastic Carrier

What methods of payment are accepted and how do I make payment?

We accept Cash on Delivery, PayNow, Bank Transfer, VISA/Master Credit Card

Return / refund / cancellation policy

1. There will be a Cancellation Charge of 20% imposed via credit card payment orders. 2. If cancellation is made less than 48 hours before the delivery / collection date , 50% Cancellation Charge will be imposed. 3. All deposits are Non – Refundable.

Which areas do you deliver to?

Islandwide (CBD chargeable @ $10)

Can I request for a specific delivery time slot?

We are not able to promise

What if there is no one around to receive my order?

Someone has to be there, or the order will be brought back to office

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